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Knowledge Base (3)

  1. Accents in PTA string

    Answer: Environment: All versions using Pass Through Authentication (PTA) Resolution: To pass accents via a Pass Through Authentication (PTA) string, they must be encoded first. For example, ñ will need...

  2. Using accented letters (or special characters) in aliases.txt

    Answer: Environment: Site Configuration, File Manager, Wordlist files, Aliases.txt Oracle B2C Service Resolution: Accented letters (or special characters) can be used in the aliases.txt file...

  3. Including symbols and foreign characters in answers

    Answer: Environment: Answers, Special or Language Characters, HTML Resolution: You can include many different symbols and foreign characters by using standard HTML and special character references by...
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Documentation (84)

  1. Link to a URL

    RNObjectsResult RNObjectsResult Description A wrapper object which contains 1 to N RNObject instances. Supported Operations Create , Get , QueryObjects Fields Name Type Description RNObjects RNObject A list of 1 to... Last Updated: 03/28/2023

  2. Link to a URL

    Content Content Description Base class for all content classes Derived From RNObject Fields Name Type Usage on Create Usage on Get Usage on Update Usage on Destroy Nullable Description Constraints ID ID Not... Last Updated: 02/08/2023

  3. Link to a URL

    Filter results by product or category Filter results by product or category Often times users want to narrow the potential search results by only searching for answers that are relevant for a certain product or category. To support this... Last Updated: 02/08/2023

  4. Link to a URL

    ContentSearch ContentSearch Description Content search object Fields Name Type Usage on Create Usage on Get Usage on Update Usage on Destroy Nullable Description Constraints Filters ContentFilter Available... Last Updated: 02/08/2023

  5. Link to a URL

    ChatActivityState ChatActivityState ChatActivityState Enumeration Description Enumerates the possible Chat Agent Status Types. References N/A Members Name Description NONE   AVAILABLE StatusType available... Last Updated: 02/08/2023
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